At Shopnow320, we understand that plans can change. Our cancellation policy is designed to provide flexibility while ensuring smooth operations. Please read the details below to understand how order cancellations are handled.

1. Order Cancellation Eligibility

You can cancel your order if:

• The order has not yet been shipped.

• The cancellation request is made within [Insert Timeframe] hours of placing the order.

Once an order has been shipped, the cancellation process is no longer available, and the standard return policy will apply.

2. How to Cancel an Order

2.1 Contact Us:
To cancel an order, contact our customer support team as soon as possible at:

• Email: [Insert Email Address]

• Phone: [Insert Phone Number]

2.2 Order Confirmation:
Provide your order number and any relevant details to help us process your request quickly.

2.3 Confirmation of Cancellation:
You will receive a confirmation email once your order has been successfully canceled.

3. Refunds for Canceled Orders

3.1 Before Shipment:
If your order is canceled before shipment, a full refund will be processed to your original payment method within [Insert Timeframe] days.

3.2 After Shipment:
If the order has already been shipped, you may need to wait for the package to arrive and follow the return process to receive a refund.

4. Non-Cancelable Orders

Certain orders cannot be canceled once placed, including but not limited to:

• Personalized or custom-made items

• Perishable goods

• Digital products once delivered

5. Changes to Orders

If you need to make changes to your order (e.g., address correction or item modification), contact our support team immediately. Changes may not be possible after the order has been processed.

6. Late Cancellation Requests

If a cancellation request is made after the eligible timeframe, the order will proceed as planned. You may still return the item following our standard return policy.